Passports and VISAs sent to incorrect country

Item: DHL Express
Rating: 2
Author: Tsepiso H

I was having important documents delivered to my family in Lesotho via DHL, at a considerable cost. These docs belonged to my late parents and are literally irreplaceable. <br> My tracking number is ***

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Replies (1)

DHL Express's replyOfficial

06 Nov 2015, 17:35

Hello tsepisoh,

Dear Tsepiso,

I attempted to contact you on your mobile , but your line rang unanswered so I left you a detailed voice message .

Please accept my sincerest apologies for the inconvenience that this matter has caused you .

I will be working on your case and will be providing you with feedback until the matter is fully resolved.

Thank you & kind regards,
_____________________________________________________________
Ms Buhle.Sekoboane
Customer Care Executive - Executive office | DHL Express

DHL Express's reply06 Nov 2015, 17:35

Official