SM
Sonwabo M

1 reviews | Active since Jul 2011

09 Apr 2020, 16:32

Passing the buck

Being sent from pilar to post for a delivery that I've been incorrectly charged for customs duties

0
Replies (1)
DHL Express
DHL Express's reply09 Apr 2020, 16:46
Official
Dear  Sonwabo,

Thank you for your post. Please accept my sincere apology for any inconvenience that may have been caused.

Please expect an email from me shortly. I do need more information with regards to the complaint and why you are saying you were incorrectly charged.

Kind regards, Avery Visagie Customer Care Executive ZA | DHL Express