rB
robyn B

1 reviews | Active since Jan 2012

01 Aug 2017, 08:49

PARCEL UNDELIVERED and CANNOT BE FOUND!!!!!

<p>I sent a very important and time sensitive parcel from durban to PTA last thursday for friday delivery. NO ONE can tell me why my parcel didnt arrive and WHERE it is!!!! VERY VERY UPSETTING!!!! will be taking this further!!!!</p>

0
Replies (2)
DHL Express
DHL Express's reply01 Aug 2017, 10:09
Official

Dear Robyn

I do appreciate your frustration in regards to your shipment. I am currently busy with our operations team to locate this shipment.

May you please await for my next update within the next hour.

Kind Regards

Nosicelo Manentsa

Customer Care Executive

rB
robyn B's update01 Aug 2017, 10:29
Reviewer Update

Thank you Nosicelo. I have managed to locate my parcel myself. PLease could you contact me again, with regards to a full refund.