NN
Noluthando N

1 reviews | Active since Dec 2017

29 Jan 2018, 09:59

Parcel not delivered

Once again, I need to complain before dhl do their job.

0
Replies (1)
DHL Express
DHL Express's reply29 Jan 2018, 10:33
Official

Dear Noluthando,

Thank you for taking my call.

On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.

As discussed, your shipment was clearance released at 19H14 on Friday the 26th January. The shipment is currently with the delivery facility and I am waiting for confirmation of when the shipment will go out for delivery. I do expect the delivery to be done the latest tomorrow.

Please expect an email from me shortly.

Kind regards.

Avery Visagie

Customer Care Executive