zH
zaitoon H

1 reviews | Active since Oct 2017

28 Oct 2017, 08:57

PACKAGE CONVENIENTLY CANT BE FOUND------"******" .

Well....an update to my Complaint on the 24 October regarding my shipment which contained my stock has not been delivered for almost a month........ I was contacted and helped by Akhona who was very helpful in trying to help trace my Package.( Thank You.)....... I was Notified that after checking with the various departments My Package was nowhere to be found ........ A package does not just grow legs and walk out of a warehouse....I personally feel, IT HAS BEEN ****** Because "Conveniently" the day My package went missing, The Cameras were not recording for those 2-3 days. They have footage before and after my Package with my stock arrived....... I for 1 will NEVER EVER be doing business with DHL ever again. and from all the bad reviews on this site, i am sure i'm not the only 1.

0
Replies (3)
DHL Express
DHL Express's reply28 Oct 2017, 10:06
Official

Good Morning Zaitoon,

I do apologise for the inconvenience that you have experienced with DHL, please let me know when it will be a convenient time to call you as there is no answer on your mobile.

Kind Regards

Devan Becker

DHL Express
DHL Express's reply28 Oct 2017, 17:00
Official

Good Afternoon Zaitoon,

It's my pleasure, I will ensure that you are contacted as per your request.

Have a lovely weekend further.

Kind Regards

Devan Becker

Customer Care Executive

zH
zaitoon H's update30 Oct 2017, 09:54
Reviewer Update
Thank You.