SG
Shaun G
1 reviews | Active since Aug 2024
12 Aug 2024, 16:39
OVERPRICED
I honestly think this service is way overpriced. I mean i know one would pay alot of money for a cellphone. I received a phone as a gift. The person sending it had to pay $381 for shipping... When in Cape Town, SA i called them to ask whats happening, only for them to tell me i need to pay R5500 taxes. Seriously, if someone has never sent a package before, should you not advise them of the costs involved? I mean R12 000 to send 1 phone in the post? Come on, this is absolutely absurd... DHL or SA *****ing our money... What if i did not have R5500 for taxes...????
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DHL Express's replyOfficial
12 Aug 2024, 17:39Dear Shaun Geraldine, Thank you for bringing this matter to our attention We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible. We acknowledge the receipt of your complaint and are attending to this with the relevant department . We assure you of our best Services at all times and will follow up no later than 10:30am on 13 August 2024.
Best Regards,
Executive Office || South Africa ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa *** mydhl.express.dhl/za
Best Regards,
Executive Office || South Africa ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa *** mydhl.express.dhl/za
DHL Express's reply12 Aug 2024, 17:39
Official
Dear Shaun Geraldine, Thank you for bringing this matter to our attention We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible. We acknowledge the receipt of your complaint and are attending to this with the relevant department . We assure you of our best Services at all times and will follow up no later than 10:30am on 13 August 2024.
Best Regards,
Executive Office || South Africa ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa *** mydhl.express.dhl/za
Best Regards,
Executive Office || South Africa ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa *** mydhl.express.dhl/za