1 reviews | Active since Jun 2017

13 Dec 2017, 08:03

once again poor service

I have complained many times on this forum, I am sometimes forced to use DHL as no other options are given. I have a pre paid duties parcel stuck in customs for a week- no phone calls no help no communocation. DHL is worse thank the post office

0
Replies (1)
DHL Express
DHL Express's reply13 Dec 2017, 08:44
Official

Dear Talia,

Please accept my sincere apologies for any inconvenience caused by the clearance delay.

I have attempted to contact you but your number rings with no answer. Kindly be informed that I will look into your complaint and will provide you feedback on the email above.

Regards,

Akhona Mvuza

Customer Care Executive office