RR
Rambodos R
1 reviews | Active since Mar 2009
28 Oct 2024, 12:36
On hold forever with no option to have DHL call back
Unable to reach ***. I've waited 20 minutes with my pre-paid airtime! All I hear is you are next in line and we are aware of your call.
I'll make sure not to use DHL next time.
Helpful (0)
Replies (1)0
Replies (1)
DHL Express's replyOfficial
28 Oct 2024, 12:50Dear Rambodos Ra,
We appreciate your bringing this issue to our attention.
Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.
Kind Regards,
Executive Office || South Africa ZA | DHL Express
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct,
Pretoria Main Road,
Waterfall City,
Midrand, 2090
Gauteng
South Africa
DHL Express's reply28 Oct 2024, 12:50
Official
Dear Rambodos Ra,
We appreciate your bringing this issue to our attention.
Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.
Kind Regards,
Executive Office || South Africa ZA | DHL Express
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct,
Pretoria Main Road,
Waterfall City,
Midrand, 2090
Gauteng
South Africa