MM
Michelle M

1 reviews | Active since Jan 2017

11 Jan 2017, 10:44

Not so efficient as you pretend to be

<p> ********** 326</p> <p>You have not been able to refund us since 06/12/2016. Mails are flying around and you still have not refunded us for a mistake that YOU as proffesionals should have picked up on.</p> <p>What is the next step?????????????</p> <p>You have one excuse upon the other everyday you need more and more paper work.</p> <p>Get your act together I highly recommend you not be used for ANY ANY shipments what so ever. </p>

0
Replies (1)
DHL Express
DHL Express's reply11 Jan 2017, 10:54
Official

Dear Michelle,

Thank you for bringing the complaint to our attention.

I will follow up with the relevant department and i will get back to you with the outcome on email.

Regards

Nicole Pietersen

Customer Care Executive Office