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Cheryl C

1 reviews | Active since Jul 2017

19 Nov 2017, 09:11

Not just delivery on time...excellent service

I visited DHL Express in Pietermaritzburg with my documents to renew my official documents. I was very nervous when I was informed that I couldn't take out insurance as the whole process cost me a lot of money. The manageress assured me the documents would be fine. She made confident that her promises would be met. The documents arrived in the UK 2 days later and I received my new passport from a lovely DHL delivery driver last week well before I expected.

THANK YOU DHL EXPRESS and THANK YOU TO THE DRIVER WHO WAS FRIENDLY AND PROFESSIONAL

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Replies (1)
DHL Express
DHL Express's reply20 Nov 2017, 09:33
Official

Dear Cheryl,

Thank you for taking the time to comment on our service.

We are delighted to know that we continue to render service to your satisfaction and will endeavor to keep this up. Thank you for your business and if there is anything we can assist with please do not hesitate to contact us again.

Kind Regards,

Akhona Mvuza

Customer Care Executive