NOT IMPRESSED

I delivered a cellphone, prescription glasses and a memorycard from SA Johannesburg to Kishasa DRC via DHL courier services at Clearwater branch 20 September 2015 airwaybill ***. The parcel arrived in DRC 23 September 2015 and customs is expecting a payment of 300dollars to release the package. DHL Kinshasa says that there is nothing they can do about this and I am absolutely appauled at their customer services. DHL you have dissappointed us your customer service is terrible and we will not be using your services in the future.