1 reviews | Active since May 2016

10 May 2016, 16:25

not for overseas shopping.

<p>ordered few pieces of underwear for my wife overseas</p> <p>got charged taxes and stuppid fees and parcel was opened few items missing. i choose most expensive shipping option...only to deal with this ****. bah</p>

0
Replies (1)
DHL Express
DHL Express's reply10 May 2016, 16:42
Official

Dear Vincent,

I must apologies for the inconvenience that this matter has caused you .

I can ***ure you that this matter has in no way been taken lightly and will be receiving the full attention it rightfully deserves.

I will be in contact with you tomorrow to discuss the compliant in detail so that we can investigate your matter thoroughly .

Thank you & kind regards,

_____________________________________________________________

Ms Buhle.Sekoboane

Customer Care Executive - Executive office | DHL Express