kR
kele R

1 reviews | Active since Oct 2024

26 Nov 2025, 12:29

NONHLANHLA AND KAT BRITS MALL BRANCH

Your staff at Brits mall is so rude and unprofessional. Nonhlanhla is number one followed by Kat. We waited a whole hour for just finger prints to be taken and yet they assisted about 10 people who came after us and had appointments and even those who had appointments for way later in the day, just out of spite of whatever reason known to them, when we asked they became rude and now claimed the system was delaying their logins while we saw they had logged in and were assisting people that came before us.

It's absolutely horrible to deal with the two ladies.

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Replies (1)
DHL Express
DHL Express's reply26 Nov 2025, 13:10
Official
Dear Kele R

We appreciate your bringing this issue to our attention.

Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.

Kind Regards 

Customer Care Executive  
 
DHL International Pty Ltd t/a DHL Express 
Waterfall Logistics Precinct
Pretoria Main Road
Waterfall City
Midrand, 2090
Gauteng
South Africa 
Telephone ***