Non service

Disgusting "service". I'm awaiting a parcel from South Korea that my brother sent. Apart from him paying a ridiculous amount to send a box weighing 10 kgs to SA when the parcel finally arrived in SA, it's been nothing but a hassle. Most notably from DHL, who don't communicate at all. If I haven't followed up every single day since Monday 7 March I'm sure nothing would have happened.

On Friday I had to phone DHL three times just for someone to eventually give me the banking details because I had to pay additional customs. Today I receive an SMS that the parcel is still delayed for some arb reason. This after it would have been delivered on the 7th.

Avoid DHL like the plague!