SS
Sandesh S
1 reviews | Active since Aug 2018
24 Apr 2020, 00:31
Non existent!
Tons of problems with this company. From express delivery taking over 3 weeks to staff that dont know whats going on to no communication with the client. This entire process is a fail!!!! This will be the last time i use DHL express services as its beter to use companies that actually need and want your business. This business is just another profit hungry corporate organisation!
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Replies (2)
DHL Express's replyOfficial
24 Apr 2020, 08:47Dear Sandesh,
Thank you for posting. Please accept my sincere apology for any inconvenience that may have been caused.
Please expect an email from me shortly. I do need more information to assist you with getting this matter resolved.
Kind regards,Avery Visagie Customer Care Executive ZA | DHL Express
Thank you for posting. Please accept my sincere apology for any inconvenience that may have been caused.
Please expect an email from me shortly. I do need more information to assist you with getting this matter resolved.
Kind regards,Avery Visagie Customer Care Executive ZA | DHL Express
DHL Express's reply24 Apr 2020, 08:47
Official
Dear Sandesh,
Thank you for posting. Please accept my sincere apology for any inconvenience that may have been caused.
Please expect an email from me shortly. I do need more information to assist you with getting this matter resolved.
Kind regards,Avery Visagie Customer Care Executive ZA | DHL Express
Thank you for posting. Please accept my sincere apology for any inconvenience that may have been caused.
Please expect an email from me shortly. I do need more information to assist you with getting this matter resolved.
Kind regards,Avery Visagie Customer Care Executive ZA | DHL Express
DHL Express's replyOfficial
29 Apr 2020, 08:19Dear Sanesh, Once again, I regret any inconvenience that may have been caused. Kindly provide me with your waybill / tracking number to assist. I have emailed you requesting the same. Please reply to my email at your earliest convenience. Thank you in advance. Kind Regards, Avery VisagieCustomer Care Executive ZA | DHL Express
DHL Express's reply29 Apr 2020, 08:19
Official
Dear Sanesh, Once again, I regret any inconvenience that may have been caused. Kindly provide me with your waybill / tracking number to assist. I have emailed you requesting the same. Please reply to my email at your earliest convenience. Thank you in advance. Kind Regards, Avery VisagieCustomer Care Executive ZA | DHL Express