NO RESPONSE FROM ACCOUNTS DEPT

Item: DHL Express
Rating: 1
Author: Andre B

Good Morning - we have been battling now for since 2019 to get an accounts issue sorted out, could we please have someone senior in DHL Accounts make contact with us on *** reference no: ADP

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Replies (1)

DHL Express's replyOfficial

25 Aug 2020, 17:41

Dear Andre B,

I trust this mail finds you well and safe.

Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled.

I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.

Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours.

Kind Regards,

Buhle Sekoboane

Customer Care Executive ZA | DHL Express

DHL International (Pty) Ltd t/a DHL Express

DHL House

Fabriek & Van Acht Rd, Isando

1600, Gauteng

South Africa

DHL Express's reply25 Aug 2020, 17:41

Official