1 reviews | Active since Nov 2016
No RESPONSE!!!
Had a package arriving from the USA. The package arrived today at Johannesburg customs. When I tracked my package this morning using the website it said Further Detail "DHL needs further information from the importer" and the next step would be a DHL representative contacting me, but nobody has contacted. I had sent emails to DHL but I received no response. I paid almost R800 for DHL express shipping and I am disappointed at the service.
Waybill number : ********** 532
Good afternoon
I would like to sincerely apologise about the way your clearance has been handled thus far. May you please advise your waybill number so that I can assist you further.
Kind regards,
Nosicelo Manentsa
Customer Care Executive Office
Best regards,
Good afternoon
I would like to sincerely apologise about the way your clearance has been handled thus far. May you please advise your waybill number so that I can assist you further.
Kind regards,
Nosicelo Manentsa
Customer Care Executive Office
Best regards,