No refund after 31 Working days!

Item: DHL Express
Rating: 1
Author: Arthur W

Its been 31 Working days and i still waiting for my refund, i was in contact via email with Lebogang Leboza Madihlaba i sent her the documents requested but now she doesn't respond to my emails, I hate reverting to hellopeter to complain!

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Replies (1)

DHL Express's replyOfficial

08 Feb 2021, 13:49

Dear Arthur,

Thank you for writing to us and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.

We have received your complaint and we're looking into the matter. Kindly allow us sometime to investigate and get the matter resolved for you.

Please hold for an update before close of business today.

Regards.Customer Care Department | DHL Express

DHL Express's reply08 Feb 2021, 13:49

Official