SM
Sonwabo M
1 reviews | Active since Jul 2011
07 Feb 2021, 10:01
No Refund after 1 Year
After a year, still haven't received my refund from DHL's incorrect customs duties calculation
Helpful (0)
Replies (1)0
Replies (1)
DHL Express's replyOfficial
08 Feb 2021, 08:55Dear Sonwabo
Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we're looking into the matter. Can you please provide us with your DHL reference number
Regards.
Customer Care Department | DHL Express
DHL Express's reply08 Feb 2021, 08:55
Official
Dear Sonwabo
Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we're looking into the matter. Can you please provide us with your DHL reference number
Regards.
Customer Care Department | DHL Express