OP
Oreratile P
1 reviews | Active since Aug 2021
26 Aug 2021, 14:45
No parcel has been delivered
I have been waiting for a parcel since May and I have been talking to a guy who's supposed to deliver my parcel but he keeps on asking me money for deliver and yellow card what not. I have not yet received it
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Replies (2)
DHL Express's replyOfficial
26 Aug 2021, 16:07 Dear Oreratile Phago I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled. I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services. Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours. Thank you. Kind Regards, On behalf of the MD office. Busisiwe Sithole
DHL Express's reply26 Aug 2021, 16:07
Official
Dear Oreratile Phago I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled. I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services. Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours. Thank you. Kind Regards, On behalf of the MD office. Busisiwe Sithole
OP
Oreratile P's updateReviewer Update
26 Aug 2021, 16:34Oh thank you. This is courier guy's number that he was communicating with me +***
OP
Oreratile P's update26 Aug 2021, 16:34
Reviewer Update
Oh thank you. This is courier guy's number that he was communicating with me +***