A
Anonymous
1 reviews | Active since Jan 2020
02 Aug 2019, 15:06
NO FEEDBACK - DONT RECOMMEND AT ALL
Terrible service. No feedback. Have to keep phoning them and you get the same excuses every time. We are going to get our international supplier to change the courier they use. Surely there must be better service elsewhere?
Helpful (0)
Replies (1)0
Replies (1)
DHL Express's replyOfficial
02 Aug 2019, 19:10Dear Cindy, Thank you for contacting DHL Express. Please accept our apologies regarding the manner in which this matter has been handled . I assure you that this is not the level of Service we Pride ourselves in . Please can you forward your compliant DHL awb number to my direct e-mail address – To better assist you with your query ? I have forwarded you an e-mail to your direct mail box . Please feel free to contact me should additional assistance be required . Regards,Ms Buhle Sekoboane
Customer Care Executive Office
Customer Care Executive Office
DHL Express's reply02 Aug 2019, 19:10
Official
Dear Cindy, Thank you for contacting DHL Express. Please accept our apologies regarding the manner in which this matter has been handled . I assure you that this is not the level of Service we Pride ourselves in . Please can you forward your compliant DHL awb number to my direct e-mail address – To better assist you with your query ? I have forwarded you an e-mail to your direct mail box . Please feel free to contact me should additional assistance be required . Regards,Ms Buhle Sekoboane
Customer Care Executive Office
Customer Care Executive Office