No Express at Dhl
Await an urgent shipment. Emailed staff at management level 2 hours ago and NO response. Answer from call centre, when enquiring from Sandy where the shipment was, "we had transport problems" and can not guarantee delivery today. Well, we pay Dhl on time how about we say "we can not guarantee payment". Fed up with this useless non communicative company!
Good Afternoon Wendy
I understand you are frustrated and I apologise that we did not get back to you within 2 hours.
As per my communication to you via email, the shipment was collected on the 28th and is on track to achieve on time delivery by 4th December. We will do our best to get this cleared and delivered to you as soon as possible.
Kind Regards
Bronwyn Herrmannsen
Good Afternoon Wendy
I understand you are frustrated and I apologise that we did not get back to you within 2 hours.
As per my communication to you via email, the shipment was collected on the 28th and is on track to achieve on time delivery by 4th December. We will do our best to get this cleared and delivered to you as soon as possible.
Kind Regards
Bronwyn Herrmannsen