No delivery of my goods and no one can account for where it is

On the 13th of October 2017 my shipment was detained by customs and that was just a start to my problems. I contacted DHL several times and no one could tell me what was the issue, finally I emailed Glen Stephens who assisted with escalating my issue to customs directly, a month later I was fined for false declaration and submitted documents needed including bank statements and even paid a fine to settle the matter as I urgently needed the goods. Glen asked me to include Kekanetswe on our emails as she was the one to be in direct contact with CBSU, I have since been going from Piller to post wasting over R300 in airtime speaking to Kekanetswe who was doing no follow ups with me at all, also saying that the shipment is sitting with DHL and not customs and further more she said that she is waiting for a release note from Customs. Today I called DHL and was told that my shipment is at the State warehouse but the shipment has been released by customs. I honestly think that someone inside DHL has ****** my goods as no one can really tell me where the shipment is. I'm am very disappointed in DHL and feel as though some of your customer service people are taking advantage of people. I want my parcel today