JM
Ju-Mari Meyer
1 reviews | Active since Aug 2013
20 Jan 2022, 09:59
No Customer / client service Aaron (HS86KNGP)
DHL driver came to collect parcel for London and was not assist when he asked. He started swearing and acting childish. my Son that's 7 years old has better manners. Collecting Cargo from one of DHL's competitors and making a scene like this I'm 100% happy that I'm not employed by DHL.
This Driver presents and the manner of doing business was not good and does not have any costumer / client service.
Date: 20/01/2022 Driver name: Aaron Registration number: HS86KNGP
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DHL Express's replyOfficial
23 Jan 2022, 12:14Dear Ju-Mari Meyer Thank you for bringing this matter to our attention. We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible. We assure you of our best services at all times. Yours faithfully
DHL Customer Care department - ZA | DHL Express DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa
DHL Customer Care department - ZA | DHL Express DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa
DHL Express's reply23 Jan 2022, 12:14
Official
Dear Ju-Mari Meyer Thank you for bringing this matter to our attention. We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible. We assure you of our best services at all times. Yours faithfully
DHL Customer Care department - ZA | DHL Express DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa
DHL Customer Care department - ZA | DHL Express DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa