1 reviews | Active since Jan 2017
No communication
My shipment is in customs for 8 days now and no body can tel me why I get a differant story every day from it is been process / there is a deleay / it just been cleared !!!!!
Dear Frans,
Thanks for taking my call.
On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
As discussed, I received your complaint and I am escalating the matter immediately. Please expect an update from me before 12-noon today.
Kind regards.
Avery Visagie
Customer Care Executive
Dear Frans,
Thanks for taking my call.
On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
As discussed, I received your complaint and I am escalating the matter immediately. Please expect an update from me before 12-noon today.
Kind regards.
Avery Visagie
Customer Care Executive