MN
Maremo N
1 reviews | Active since Dec 2016
22 May 2020, 08:35
No basic service
I have sent through a parcel via Globeflight and they somehow ended giving it to DHL to deliver. The parcel was a medial and was to be delivered in Tanzania. The parcel was collected in SA in the 16 April 2020 and has not yet arrived. What a nonsense service.
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DHL Express's replyOfficial
22 May 2020, 11:10Dear Maremo Nyama,
Thank you for contacting us and I would like to apologize for any inconvenience caused.
Kindly be advised that you shipment is in Tanzania undergoing customs clearance. We have sent an inquiry to our offices to inform us of what is required by customs to obtain a release and we will contact as soon as we get feedback.
Kind Regards, Akhona Mvuza Customer Care Executive Office
DHL Express ZA
Thank you for contacting us and I would like to apologize for any inconvenience caused.
Kindly be advised that you shipment is in Tanzania undergoing customs clearance. We have sent an inquiry to our offices to inform us of what is required by customs to obtain a release and we will contact as soon as we get feedback.
Kind Regards, Akhona Mvuza Customer Care Executive Office
DHL Express ZA
Best regards,
DHL Express's reply22 May 2020, 11:10
Official
Dear Maremo Nyama,
Thank you for contacting us and I would like to apologize for any inconvenience caused.
Kindly be advised that you shipment is in Tanzania undergoing customs clearance. We have sent an inquiry to our offices to inform us of what is required by customs to obtain a release and we will contact as soon as we get feedback.
Kind Regards, Akhona Mvuza Customer Care Executive Office
DHL Express ZA
Thank you for contacting us and I would like to apologize for any inconvenience caused.
Kindly be advised that you shipment is in Tanzania undergoing customs clearance. We have sent an inquiry to our offices to inform us of what is required by customs to obtain a release and we will contact as soon as we get feedback.
Kind Regards, Akhona Mvuza Customer Care Executive Office
DHL Express ZA
Best regards,