BH
Beverley H

1 reviews | Active since Dec 2014

23 Jun 2025, 09:49

NIGHTMARE TO DEAL WITH

Wow, just when I thought we had found a Courier Co, who could give us excellent service, I was so proved wrong!! The misinformation, lack of communication, no clarity on delivery of a consignment from the UK - it's a nightmare!!!

0
Replies (1)
DHL Express
DHL Express's reply23 Jun 2025, 10:42
Official
Dear Beverley Halck

We appreciate your bringing this issue to our attention.

Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.

Kind Regards,
  
Customer Care Executive ZA | DHL Express 
 
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct
Pretoria Main Road,
Waterfall City
Midrand, 2090
Gauteng
South Africa