NS
Nolitha S

1 reviews | Active since Nov 2017

10 Nov 2017, 16:52

Nightmare

I waited for my package for more than 2weeks whilts it was on customs with no feedback. I always have to call and be put on hold only to be told the same thing. Still haven't received my package that i needed a week ago. What has happened to me is sad, i don't wish it to happen to anyone.

0
Replies (3)
DHL Express
DHL Express's reply10 Nov 2017, 17:35
Official

Dear Nolitha

I would like to sincerely apologise about the way your delivery has been handled thus far and I can assure you that this is not the type of service we pride ourselves in.

May you please advise your waybill number so that I can assist you further.

Kind regards,

Nosicelo Manentsa

Customer Care Executive | DHL Express

Best regards,

DHL Express
DHL Express's reply10 Nov 2017, 17:35
Official

Dear Nolitha

I would like to sincerely apologise about the way your delivery has been handled thus far and I can assure you that this is not the type of service we pride ourselves in.

May you please advise your waybill number so that I can assist you further.

Kind regards,

Nosicelo Manentsa

Customer Care Executive | DHL Express

Best regards,

NS
Nolitha S's update10 Nov 2017, 17:38
Reviewer Update
My tracking number is ********** 096