1 reviews | Active since May 2010
NEVER EVER EVER AGAIN!!
NEVER again will i ever order something to be delivered by DHL international. Call centre never get back to me, never send emails when they say they will and the fees you apply are ridiculous! I have purchased goods from numerous suppliers around the world and the only one I've ever had issues with is when it came to be delivered by DHL! I've had more success with items coming through the South African postal service. My issue is still unresolved with DHL!!
Dear Sarah
I would like to sincerely apologise regarding the delay in responding to your complaint. Due to a migration to a new program and we were not receiving hellopeter notifications. This has been since fixed and I can assure you this will make communication with our clients more easier.
May you please send me the tracking number in question so that I can assist you further.
Kind regards,
Nosicelo Manentsa
Customer Care Executive Office
Best regards,
Dear Sarah
I would like to sincerely apologise regarding the delay in responding to your complaint. Due to a migration to a new program and we were not receiving hellopeter notifications. This has been since fixed and I can assure you this will make communication with our clients more easier.
May you please send me the tracking number in question so that I can assist you further.
Kind regards,
Nosicelo Manentsa
Customer Care Executive Office
Best regards,