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Joyce S
1 reviews | Active since Apr 2019
27 Apr 2019, 08:11
Never again!!!!!
Parcel sent from U.K in January this year, still not received. Customer service shocking to say the least. Not even a phone call to follow up on query.
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Replies (1)
DHL Express's replyOfficial
28 Apr 2019, 16:28Dear Joyce,
Thank you for writing to us and for bringing this matter to our attention.
Please accept my sincere apology for any inconvenience that may have been caused by this matter.
Kindly provide me with your tracking number in order to assist with your complaint.
Regards.
Avery Visagie
Customer Care Executive
Thank you for writing to us and for bringing this matter to our attention.
Please accept my sincere apology for any inconvenience that may have been caused by this matter.
Kindly provide me with your tracking number in order to assist with your complaint.
Regards.
Avery Visagie
Customer Care Executive
Best regards,
DHL Express's reply28 Apr 2019, 16:28
Official
Dear Joyce,
Thank you for writing to us and for bringing this matter to our attention.
Please accept my sincere apology for any inconvenience that may have been caused by this matter.
Kindly provide me with your tracking number in order to assist with your complaint.
Regards.
Avery Visagie
Customer Care Executive
Thank you for writing to us and for bringing this matter to our attention.
Please accept my sincere apology for any inconvenience that may have been caused by this matter.
Kindly provide me with your tracking number in order to assist with your complaint.
Regards.
Avery Visagie
Customer Care Executive
Best regards,