AM
Alexandra M
1 reviews | Active since Jan 2020
22 Jan 2020, 15:44
Need help
I have been waiting for a parcel to come and called and calles and still waiting for it and they keep telling me stories and all i want is my parcel.. Even went there but nothing still from last year december and i am angry and will take action!
Helpful (0)
Replies (2)0
Replies (2)
DHL Express's replyOfficial
22 Jan 2020, 18:28Dear Alexandra, Thank you for posting DHL Express. I would like to express my concern with the level of service you have experienced. This is not the level of service DHL Express aspires to give our clients. I have forwarded an e-mail . Please revert back with tracking details of shipment to further assist you with case ? My direct details are below should you need to contact me Best Regards,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
DHL Express's reply22 Jan 2020, 18:28
Official
Dear Alexandra, Thank you for posting DHL Express. I would like to express my concern with the level of service you have experienced. This is not the level of service DHL Express aspires to give our clients. I have forwarded an e-mail . Please revert back with tracking details of shipment to further assist you with case ? My direct details are below should you need to contact me Best Regards,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
DHL Express's replyOfficial
24 Jan 2020, 10:02Dear Alexandra , I attempted to contact you but your mobile rang unanswered – We left a detailed message for you . We need to confirm the tracking / AWB number of your shipment to establish it’s whereabouts and when to expect delivery ? Kindly revert back to the e-mail sent to this morning with the required details ? My direct details are below should you wish to contact me directly . Best Rgds,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
DHL Express's reply24 Jan 2020, 10:02
Official
Dear Alexandra , I attempted to contact you but your mobile rang unanswered – We left a detailed message for you . We need to confirm the tracking / AWB number of your shipment to establish it’s whereabouts and when to expect delivery ? Kindly revert back to the e-mail sent to this morning with the required details ? My direct details are below should you wish to contact me directly . Best Rgds,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600