1 reviews | Active since Jun 2021
My Parcel Never Arrived and Status Doesn’t Update
I had an order coming from OXNARD, CA 93033 UNITED STATES to Dhaka, Bangladesh. It shipped on 11 May and it is 16 June today, I still haven’t received my parcel after 36 days and the tracking status hasn't updated in 20 days. The last status was - May 27, 2021 9:14 AM LT IPZ Frankfurt DEPARTED FROM LOCAL DISTRIBUTION CENTER
And the DHL de website says - Th, 27.05.2021, 13:14, IPZ Frankfurt The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization. (Homepage / online shipment tracking: )
After this, I haven’t seen any new tracking status. Can you please tell me where my parcel is currently? Also, in how many days can I expect it to reach me?
Thank you for bringing your complaint to our attention, I sincerely apologize for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Please allow us a chance to investigate this further and we will revert to you within the close of business today.
Regards
DHLZA Customer Care
Thank you for bringing your complaint to our attention, I sincerely apologize for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Please allow us a chance to investigate this further and we will revert to you within the close of business today.
Regards
DHLZA Customer Care