RA
Ricardo A
1 reviews | Active since Feb 2023
13 Oct 2025, 17:41
Midrand DHL express ...
Midrand DHL express recieved my delivery from Senegal on the 25th September and still struggling with them to release my delivery am out at sea in Angola and called them 4 times already and each person has a different story to tell me of what is required even the sender in Senegal is trying to sort it out from there side to no avail bad service and *********** staff
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DHL Express's replyOfficial
14 Oct 2025, 08:03 Dear Ricardo John Atkins
I hope this message finds you well and safe.
Thank you for bringing your concerns to our attention.
I sincerely apologise for the delays you have experienced thus far.
Please be assured that we are currently investigating the matter further and will provide you with a detailed response by today at 10:00 AM.
Thank you for your patience and understanding.
Customer Care Executive ZA DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct Pretoria Main Road Waterfall City Midrand, 2090 Gauteng South Africa ***
I hope this message finds you well and safe.
Thank you for bringing your concerns to our attention.
I sincerely apologise for the delays you have experienced thus far.
Please be assured that we are currently investigating the matter further and will provide you with a detailed response by today at 10:00 AM.
Thank you for your patience and understanding.
Customer Care Executive ZA DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct Pretoria Main Road Waterfall City Midrand, 2090 Gauteng South Africa ***
DHL Express's reply14 Oct 2025, 08:03
Official
Dear Ricardo John Atkins
I hope this message finds you well and safe.
Thank you for bringing your concerns to our attention.
I sincerely apologise for the delays you have experienced thus far.
Please be assured that we are currently investigating the matter further and will provide you with a detailed response by today at 10:00 AM.
Thank you for your patience and understanding.
Customer Care Executive ZA DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct Pretoria Main Road Waterfall City Midrand, 2090 Gauteng South Africa ***
I hope this message finds you well and safe.
Thank you for bringing your concerns to our attention.
I sincerely apologise for the delays you have experienced thus far.
Please be assured that we are currently investigating the matter further and will provide you with a detailed response by today at 10:00 AM.
Thank you for your patience and understanding.
Customer Care Executive ZA DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct Pretoria Main Road Waterfall City Midrand, 2090 Gauteng South Africa ***