MK
Mandy K
1 reviews | Active since Nov 2017
10 Nov 2020, 16:48
Manager
They are reliable, trustworthy and delivery on time. I have my own business and does weekly imports from China. DHL has not failed me once.. even during Covid restrictions
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Replies (2)
DHL Express's replyOfficial
10 Nov 2020, 17:12Dear Mandy , I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled.I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services. Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours. Thank you. Kind Regards,On behalf of the MD office.Busisiwe Sithole
DHL Express's reply10 Nov 2020, 17:12
Official
Dear Mandy , I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled.I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services. Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours. Thank you. Kind Regards,On behalf of the MD office.Busisiwe Sithole
MK
Mandy K's updateReviewer Update
10 Nov 2020, 18:04This is a compliment not a complaint
MK
Mandy K's update10 Nov 2020, 18:04
Reviewer Update
This is a compliment not a complaint