LYING!!!! 10 DIFFERENT STORIES EVERYDAY!!!

I imported a parcel with a few items in via DHL and it got stopped on the 29th of October 2015. The parcel was booked for physical inspection on the 31st of October 2015. This is all information i had to find out myself as the person (Frank) assigned to my parcel has no interest in it at all. On Monday i had to phone 4 times to find out what's happening. I got through to Kgomotso who asked me to forward some documents and told me the parcel will be released in 2 hours. After 5 hours i phoned again and another lady (Mbali) told me that it will be delivered today (03.11.2015). I have not receoved anything and had to phone numerous times again just to get 3 different stories from them. Customer service clearly is not important to DHL as this is now the 2nd time it has happened. I am sick of their attitude and lies!!!! I wont recommend anyone to use them as they really dont care about customer service or what happens to your parcel. You are welcome to contact me on ***