Lost Sale

After my wonderful experience with Alfred on Friday, DHL's Sales department phoned me this morning. It seems I am not important enough to DHL to have an account even though I send items four or so times a year internationally, sometimes a bit more. I have to go through a rigmarole to send things via DHL. I could go through that rigmarole elsewhere too, in fact through less of a rigmarole. DHL has just gone from me wanting to do business with them to me looking for a different courier company. I have a parcel that I am sending later today. I guess it will not be with DHL.