1 reviews | Active since Oct 2017
Lazy DHL, no service, delays, more lazy
It blows my mind how lazy the people in this company is.
Imagine taking all the time to add all the information for international shipping commercial invoice just to get the customs worksheet looking like a circus! Nothing I have was added correctly and now the consignment is delayed (again) meaning the service is everything but express!
Sent an email to Lesareng for assistance but that was ignored also.
Stop being so lazy! Use the information your clients give you and apply that to the consignments because that’s what it’s there for in the first place!!!!
Now WHO is going to make up for a WHOLE WEEKS unecessary delays and further delays to come???
Charging for express but delivers snail mail style. Your service is officially a *******……
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your complaint and are attending to this with the relevant department .
We assure you of our best Services at all times and will revert to you tomorrow morning at 10:30
Thank you.
Customer Care Department | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your complaint and are attending to this with the relevant department .
We assure you of our best Services at all times and will revert to you tomorrow morning at 10:30
Thank you.
Customer Care Department | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa