Just annoyed
No matter how much I use dHl I doubt I will ever get 100 % good service is the very few staff members who try and make an effort -Dhl behaves likw I get a free service ,I have mentioned before I pay nothing less than R700 to get stuff here and on top of that get horrific service .
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DHL Express's replyOfficial
06 Feb 2021, 13:51Dear Akhona, I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled. I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services. Please allow us a chance to follow this up and we will revert to on Monday – 08.02.2021 Thank you. Customer Care Executive ZA | DHL Express DHL International (Pty) Ltd t/a DHL ExpressDHL HouseFabriek & Van Acht Rd, Isando1600, GautengSouth Africa
DHL Express's reply06 Feb 2021, 13:51
Official
Dear Akhona, I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled. I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services. Please allow us a chance to follow this up and we will revert to on Monday – 08.02.2021 Thank you. Customer Care Executive ZA | DHL Express DHL International (Pty) Ltd t/a DHL ExpressDHL HouseFabriek & Van Acht Rd, Isando1600, GautengSouth Africa