EC
Estelle C

1 reviews | Active since Dec 2016

09 Sept 2026, 19:31

I’ve received excellent service from start to finish

I’ve received excellent service from start to finish. My shipment was done at a Postnet store at Jackal Creek. The communication from the Postnet with DHL about the content of the shipment was clear and done with urgency. After this I recead out to DHL customer service centre in Midrand as the home number of my recipient in Germany was not on the waybill. Darius Morethe emailed me daily to update me and called me daily to make sure the address was corrected. I’m very happy with the excellent communication!

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Replies (1)
DHL Express
DHL Express's reply10 Sept 2026, 09:39
Official
Dear Estelle

 
Thank you for taking out the time to compliment Postnet and Darius' service .
 
 We are delighted that they could assist you and that the experience was efficient and seamless. We will ensure that Postnet and Daruis are recognized for this phenomenal 5 star 

 Thank you for your business and if there is anything we can assist with please do not hesitate to contact us again.
 
 Kind Regards, 

Customer Care Team ZA | DHL Express ZA | DHL Express 

DHL International Pty Ltd t/a DHL Express

Waterfall Logistics Precinct, 

Pretoria Main Road, 

Waterfall City, 

Midrand, 2090 

Gauteng 

South Africa 

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