ZB
Ziyanda B
1 reviews | Active since Feb 2026
18 Feb 2026, 21:17
I've been waiting fo...
I've been waiting for my parcel for 18 business days they keep saying it's because of backlog n customs I've been patient enough.
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DHL Express's replyOfficial
19 Feb 2026, 08:10Dear Ziyanda,
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Kind Regards
Customer Care Executive
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct
Pretoria Main Road
Waterfall City
Midrand, 2090
Gauteng
South Africa
DHL Express's reply19 Feb 2026, 08:10
Official
Dear Ziyanda,
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Kind Regards
Customer Care Executive
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct
Pretoria Main Road
Waterfall City
Midrand, 2090
Gauteng
South Africa