LZ
Lilly Z
1 reviews | Active since Feb 2020
01 Feb 2021, 10:56
***ist and rude
The worst customer services possible. The courier refused to speak to me, and chose to give the package to a man. A very ***ist attitude, I will never use their services.
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DHL Express's replyOfficial
02 Feb 2021, 07:57Dear Lilly,
Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we would like to resolve this matter for you.
Please hold for a call from one of our Customer Care Executives before 11H00 today.
Regards. Avery Visagie Customer Care Executive ZA | DHL Express
Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we would like to resolve this matter for you.
Please hold for a call from one of our Customer Care Executives before 11H00 today.
Regards. Avery Visagie Customer Care Executive ZA | DHL Express
DHL Express's reply02 Feb 2021, 07:57
Official
Dear Lilly,
Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we would like to resolve this matter for you.
Please hold for a call from one of our Customer Care Executives before 11H00 today.
Regards. Avery Visagie Customer Care Executive ZA | DHL Express
Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we would like to resolve this matter for you.
Please hold for a call from one of our Customer Care Executives before 11H00 today.
Regards. Avery Visagie Customer Care Executive ZA | DHL Express