Is there a rating lower than "Terrible" ??

<p>I purchased a special laptop trading computer from a reputable company in the USA. After the machine build was complete,<br />I was contacted and told they were going to send the laptop to SA with FedEx. I rep**** to them saying that FedEx did indeed work very well<br />in the USA, however, they are totally useless in Africa and that I would instruct DHL to collect. BIG MISTAKE !!!!!!!</p> <p>In hindsight, I was very stupid to deal with DHL again. Earlier this year, I sent documents to a bank in Mauritius. My documents ended up in Kenya and another company's documents ended up at the Mauritian Bank. Then there was the emergency collection of a special steel from the UK. This company is across<br />the road from a DHL depot. It took 7 days for DHL to go across the road to collect the piece of steel. Total time taken ? Two weeks.</p> <p>Back to the laptop. Again, nearly 7 days for the laptop to be collected from the supplier. Then, who really knows what happens ? It seems it spent another 7 days<br />hanging around the depot in the USA. In the meantime, I am being promised that I should have the machine in a day or two.</p> <p>For some unknown reason, the laptop is then send to Florence in Italy where it has been "on hold" for the past two weeks. In the mean time, the lies that are told<br />as to where and what is happening would make a politian blush. Does anybody at DHL actually know what is happening with anything ??? Yesterday I was promised twice that a Valentino would phone me and let me know what is happening. I was also promised that I would have emails.</p> <p>For the big boys of DHL.........If you think I'm a fool, you want to see the idiot who employed me.</p>