*********** Staff

Some of your staff either do not know how to do their jobs or dotwant to. Have a parcel stuck as customs for a month now. The case manager, communicates back tome once a week, after having to beg. I laid a complaint. Had another person called Thando email me, but can’t answer calls before 10:30?? That turned out to be unhelpful aswell. When I call to speak to the case manager , she put me on hold for 12mins ignoring my call. The only reason I had even called was because, the parcels track online said I should contact DHL for proof of delivery. But calls get ignored, emails get ignored aswel. Pathetic service