*********** at best

<p>Waiting on an international order to arrive with DHL. I was called on the 29th to provide them with my import number which I provided. On the 30th and 31st various emails were received indicating that the order is clearing customs but more info is required. I called on the morning of the 2nd to find out what info is required only to find out that the importers code had been incorrectly recorded. I reafirmed the importers code and was assured that it was updated. I called on the 3rd of January to enquire about the order as I see no movement. Apparently the importers code was not updated and the clearing process not initiated. After wanting to lodge a complaint directly I was passed from pillar to post and eventually spoke to a superviser who after listening to the story transferred me to another person who had no clue why I was transferred to her. I was not called back. A comedy of errors that shows DHL is best suited to operate a circus!</p>