1 reviews | Active since Apr 2020
*********** and useless company
worst company ever Product was shipped at the beginning of March, Product was shipped to the incorrect country by DHL staff, in April DHL said the parcel was lying in customs at the destination country. even my local post office detected the parcel went to the wrong country, when i contacted DHL 10-15 times the assured me that the parcel was in South Africa(the destination country)and they issue was with in my country. On the 6th of May(more than 2 months after the parcel was shipped), DHL perhaps realised their mistake, and the parcel was sent back to the origin country and was marked as undeliverable because the *********** people sent the parcel to South Korea instead of South Africa. Will never again trust a useless company like DHL international again. Would advise people to avoid using them as they are unreliable and *************
Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we're looking into the matter. Kindly allow us sometime to investigate and get the matter resolved for you.
Please hold for an update before close of business today.
Regards.
Customer Care Department | DHL Express
Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we're looking into the matter. Kindly allow us sometime to investigate and get the matter resolved for you.
Please hold for an update before close of business today.
Regards.
Customer Care Department | DHL Express
