Incompetency at its BEST!

DHL is an absolute disaster when it comes to customer service. The first time you use them, they pretend to care—**** smiles, decent communication. But the moment you come back, their true colors show: total incompetence. My package has been rotting in their facility for over TWO WEEKS. I paid the customs fee immediately after they asked—no delay on my end. They even admitted they received the payment, yet they still refused to release the package. So now I’m stuck wasting my time calling their useless call center, waiting ten agonizing minutes just to speak to a human being. Finally, they clear the damn shipment. But do they deliver it? Of course not. Now they’re claiming the address is ‘incorrect’? Are you kidding me? You delivered to that SAME address just THREE WEEKS ago! What kind of clown show is this?