IMPORTERS STAY AWAY FROM DHL

If I could give 0 stars I would. Our parcel was supposed to be delivered on the 20th of April already. No one from DHL has even attempted to contact me, I have had to run after them from pillar to post. Sent all the documents to clear for customs, paid as well and it was scheduled to be processed for delivery on the 29th of April (after I had to follow up) and the next day its back at pending customs clearance. We have clients waiting for their goods, will DHL pay the losses we are occurring due to this? No! Never will I recommend them to a business to use nor after this will I use them again. This parcel arrived in JHB on the 15th of April.