JB
James B

1 reviews | Active since Jun 2013

24 Jul 2015, 18:07

Important documents delivered to wrong address

I had a package sent to me from the UK and it was eventually sent to the wrong address, even though I was called a day earlier to confirm the delivery address they had was correct

0
Replies (1)
DHL Express
DHL Express's reply27 Jul 2015, 08:44
Official
Hello jbairstow,

Thank you for taking the time to discuss the complaint with me telephonically.

I will be sending the complaint through to the relevant managers to address and they will be contacting you further.

Regards

Nicole Pietersen

Key Accounts Executive