I would love to commend Chimeez from the DHL Cape Town Gateway Cargo section for her exceptional assistance she gave me yesterday

Item: DHL Express
Rating: 5
Author: Lorna S

I would love to commend Chimeez from the DHL Cape Town Gateway Cargo section for her exceptional assistance she gave me yesterday. She went above and beyond to assist me with a very urgent package and handled this very frazzled customer with absolute grace. Thank you so much for everything you did and stating so cool calm and collected throughout it all. You are an asset and an absolute star. Thanks for turning my stressful situation around, I really appreciate it 🌹

Helpful (0)

Replies (1)

DHL Express's replyOfficial

14 Nov 2025, 17:16

Dear Lorna

Thank you for taking out the time to compliment Chimeez's service .

We are delighted that she could assist you and that the experience was efficient and seamless. We will ensure that Chimeez is recognized for this phenomenal 5 star Compliment .

Thank you for your business and if there is anything we can assist with please do not hesitate to contact us again.

Kind Regards,

Customer Care Team ZA | DHL Express ZA | DHL Express

DHL International Pty Ltd t/a DHL Express

Waterfall Logistics Precinct,

Pretoria Main Road,

Waterfall City,

Midrand, 2090

Gauteng

South Africa

***

DHL Express's reply14 Nov 2025, 17:16

Official