I love the customer experience over here

Item: DHL Express
Rating: 5
Author: David

I love the customer experience over here. Nolufefe & Shamiela are so caring. I was worried I’d miss my flight if I didn’t pickup my passport. They helped track it and were so comforting that I may be lucky to have the rider deliver today and I waited. Luckily it was delivered. Back in Nigeria, I would have been attended to rudely

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Replies (1)

DHL Express's replyOfficial

02 Aug 2025, 13:22

Dear David,

Thank you for your kind words!
We're thrilled to hear that your experience with DHL was a positive one. Your feedback means a lot to us, and we appreciate you taking the time to share it.

If you need any further assistance in the future, please don't hesitate to reach out.

Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL ExpressWaterfall Logistics PrecinctPretoria Main Road,Waterfall CityMidrand, 2090GautengSouth Africa

DHL Express's reply02 Aug 2025, 13:22

Official